Grainger’s Cost Advantage Expands As It Grows With Its Customers
Business Strategy and Outlook
W.W. Grainger operates in the highly fragmented maintenance, repair, and operations, or MRO, product distribution market, where its industry-leading sales of high-touch solutions in North America represent a high-single-digit percentage market share. Its smaller endless assortment segment holds less than 1% market share in the US.
